Term and Conditions

1. Website Use and Intellectual Property

1.1 Access and Eligibility

Our website is intended for fashion-conscious adults seeking premium clothing and accessories. By using sleekdresses.com, you confirm you are at least 18 years old or accessing the site with parental consent.

1.2 Intellectual Property Rights

All content on sleekdresses.com, including text, graphics, logos, and product designs, is the property of Deals Sleek Dresses Store and protected by international copyright laws. You may not reproduce, distribute, or create derivative works without our express written permission.

1.3 User Responsibilities

You agree to:

• Provide accurate account information
• Not use our site for any unlawful purpose
• Not attempt to gain unauthorized access to our systems
• Not interfere with the proper working of the website

2. Products and Services

2.1 Product Descriptions

We take care to accurately describe our premium fashion items (dresses, shoes, tops, trousers, and joggers) on our website. However, slight variations in color may occur due to monitor settings. Product images are for illustrative purposes only.

2.2 Product Availability

All items are subject to availability. We reserve the right to limit quantities and refuse service without notice. If an item becomes unavailable after you place an order, we will notify you and refund any payments made.

2.3 Geographic Restrictions

We currently ship worldwide except to certain remote areas and parts of Asia. By placing an order, you confirm your shipping address is within our service area.

3. Orders and Payments

3.1 Order Process

When you place an order, you will receive an order confirmation email. This constitutes our acceptance of your order. All orders are processed within 1-2 business days (excluding weekends and public holidays) from our Edinburgh headquarters.

3.2 Pricing

All prices are in GBP (£) and include VAT where applicable. We reserve the right to adjust prices at any time, but changes will not affect orders already placed.

3.3 Payment Methods

We accept the following payment methods:

• Visa
• MasterCard
• JCB
• PayPal

You agree to provide current, complete, and accurate payment information. For security, we do not store full credit card details on our servers.

3.4 Shipping

We offer two shipping options:

• Standard Shipping (£12.95): Shipped via DHL or FedEx with delivery in 10-15 business days after dispatch
• Free Shipping: Available on orders over £50, shipped via EMS with delivery in 15-25 business days after dispatch

Delivery times are estimates only. We are not responsible for delays caused by customs processing or other factors beyond our control.

4. Returns and Refunds

4.1 Returns Policy

We want you to love every purchase. If you’re not completely satisfied, you may return most items within 15 days of delivery, provided:

• Item is in original condition: unworn, unwashed, with all tags attached
• Original packaging is included
• Return request is initiated within 15 days of receiving your order

4.2 Non-Returnable Items

For hygiene reasons, we cannot accept returns on:

• Underwear
• Swimwear
• Pierced jewelry (unless faulty)
• All sale items (final sale)

4.3 Return Process

1. Email us at [email protected] within 15 days with your order number and product details
2. Wait for approval (within 2 business days) and receive return instructions
3. Package the item securely in original packaging with all tags attached
4. Mail your package to our Edinburgh headquarters using a trackable service

4.4 Refunds

Once we receive and inspect your return (typically within 5 business days):

• You’ll receive email confirmation when your refund is processed
• Refunds are issued to your original payment method
• Please allow 5-10 business days for the refund to appear in your account

Customers are responsible for return shipping costs unless the return is due to our error (wrong or defective item).

5. Limitation of Liability

Deals Sleek Dresses Store shall not be liable for any indirect, incidental, or consequential damages arising from:

• Your use or inability to use our website
• Any products purchased through our site
• Unauthorized access to or alteration of your transmissions
• Any third-party conduct on our website

Our total liability for any claim related to these terms or your use of our website shall not exceed the amount you paid for the product or service in question.

6. General Provisions

6.1 Governing Law

These Terms and Conditions shall be governed by and construed in accordance with the laws of Scotland. Any disputes shall be subject to the exclusive jurisdiction of the Scottish courts.

6.2 Changes to Terms

We reserve the right to modify these terms at any time. Changes will be effective immediately upon posting to our website. Your continued use of our site constitutes acceptance of the modified terms.

6.3 Contact Information

For any questions about these Terms and Conditions, please contact us:

Deals Sleek Dresses Store
97 Forrest Rd
Edinburgh, GB EH1O 4QM
Email: [email protected]
Customer Service Hours: Monday-Friday, 9am-5pm GMT